First off.. Comcast has "said" there will be no cost increase at this time. (don't they all say that?
)
Comcast is making money by being smart. What they are doing is reviewing all the accounts against what the customer is paying for.
For an example..
When I signed up for the cable TV and then the High Speed Internet under a special with AT&T. it was a a special that I got 50 channels for 19.95 a month for three month. At then end of the special I called them and said I didn't want the expanded package. (I actually was getting the expanded plus the movie channels because the installer put the wrong filter.
Anyway
They reduce the bill to reflex what I ordered..but never change the filter. I was getting all the stuff for 14 bucks a month for TV and $40 a month for the Internet. I even did a follow up call reminding them about it. (yeah I know I'm too honest)
Then along comes Comcast.
One week after they took over they left a door tag on my door informing me that I was recieving service that I wasn't paying for and they made the corrections. If I wanted to get the extra service to call them and order it.
This is the differance between Comcast and AT&T.
They did a write up about Comcast here in town and commented that the revenues were up just by cracking down on the accounts. Many opted to for the added channel. But now they HAVE to PAY For it.
LOL
But also the actual connections ARE better under Comcast. Like Dannjr mentioned. It use to be that if it rained.. you either lost your connection or it slowed down to a 56k modem speed (and that's awful) to date.. I've not had a slow down yet. EVEN now that the kids are out of school and doing their massive downloading stuff.
So ..all in all?
I'm impress with how Comcast is doing.
Now we'll see how they handle the e-mail addy transition.
Buggy
